How does HeyPanda work?
HeyPanda setup is fast, simple and secure. Within a few days your business can answer 100% of calls - automatically, without losing quality.
Needs Analysis
We learn your business
Conversation Scripts
We create AI scripts
Integration
Calendar + CRM
Testing & Launch
Go live!
From first contact
to 100% answered calls
Every setup is done together with your team. The process is repeatable, tested and takes 3–7 business days.
Needs Analysis
We start with a conversation with you. We learn your business specifics, typical customer questions, peak hours and key processes. Based on this, we design the assistant's behavior.
Preparing call scripts
Our team creates personalized call scripts - from greetings, through booking, to handling complaints. Every script is tailored to your industry and communication tone.
Calendar / CRM Integration
We connect HeyPanda to your tools - Google Calendar, booking system, CRM. The assistant automatically checks availability, creates entries and updates customer data in real-time.
Testing & Launch
Before launch we run a series of tests - internal and with you. We verify call quality, booking accuracy and escalation to humans. Only after your approval do we go live.
Connects with the tools
you already use
HeyPanda integrates with popular calendars, CRMs and booking systems. No coding, just a few clicks.
Google Calendar
Automatic appointment booking, availability checking and real-time synchronization.
CRM
Customer data goes directly to your CRM. Automatic contact creation and updates.
Booking Systems
Native integration with popular booking and service reservation systems.
API (Enterprise)
Open REST API for custom integrations. Webhooks, SDK and dedicated technical support.
Your Data is Secure
Security is our priority. Every call and every entry is protected at enterprise level.
Encrypted Connections
All phone calls and data transmission are encrypted end-to-end using TLS 1.3.
Secure Storage
Data stored on European Union servers with geographic redundancy and daily backups.
GDPR Compliance
Full GDPR compliance. You control data retention - delete it anytime from the dashboard.
Conversations tailored
to Your Brand
HeyPanda speaks with your company's voice. Customize tone, messages and call logic - without writing a single line of code.
Formal or Casual Tone
Choose your communication tone - from formal to friendly and direct. Change anytime from the dashboard.
Custom Messages
Personalize greetings, farewells, confirmation SMS and follow-up content. Add promotion and special offer info.
Industry Matching
Ready-made script templates for healthcare, beauty, real estate, hospitality and more - fully editable.
📊 Panel HeyPanda
February 2026Everything under control
in one dashboard
Intuitive dashboard where you see every call, transcription, statistic and trend - in real-time.
Call History
Full call list with playback, filtering and search capabilities.
Transcriptions
Automatic real-time transcription of every call with export option.
Call Statistics
Volumes, trends, call times, conversions and script effectiveness.
Peak hour analysis
See when customers call most and optimize your service.
Ready to see
HeyPanda in action?
Book a Free Demo and see how the admin dashboard and AI assistant work live - with your own scenarios.