Everything you need
in one assistant
Your customers call - and you lose calls, appointments and revenue. HeyPanda solves it all: answers, books, reports and escalates. Automatically.
Conversations so natural,
customers can't tell the difference
Problem: Customers hang up when they hear a "robotic" voice. You lose trust from the very first sentence.
Solution: HeyPanda uses next-generation voices - smooth, warm and natural. 92% of callers can't tell AI from a human.
- Voice matched to your brand - formal or casual
- Perfect speech with natural intonation
- Response in <0.5 seconds - no awkward pauses
- Intent and context recognition
- Enterprise plan: custom personalized voice
๐๏ธ Live Conversation
โ LIVEAutomatic bookings
synced with your calendar
Problem: Double bookings, forgotten clients, reception overwhelmed with calls - and appointments slip away.
Solution: HeyPanda checks your calendar in real-time, suggests available slots and confirms bookings via SMS.
- Book, reschedule and cancel appointments by phone
- Sync with Google Calendar, Booksy, Calendly
- Automatic SMS reminders 24h before appointments
- Waitlist for cancellations
- Zero double bookings
๐ February 2026
Google CalendarConnect the tools
you already use
Problem: Call data lives in notes, sticky notes, texts - no one collects it in one place.
Solution: HeyPanda automatically saves customer data in CRM, creates calendar entries and sends notifications - no manual work.
- Google Calendar, Outlook, Calendly - real-time sync
- CRM: HubSpot, Salesforce, Pipedrive - automatic contacts
- Booking systems: Booksy, SimplyBook and more
- Open REST API and Webhooks for Enterprise
- Setup in a few clicks, no coding required
Full service overview
in real-time
Problem: You don't know how many calls you're missing, what customers ask about most, or when peaks occur. You're making decisions blindly.
Solution: The HeyPanda dashboard shows everything: volumes, trends, transcriptions, conversions and peak hours - all in one place.
- Full call history with playback
- Real-time automatic transcription
- Stats: volumes, times, conversions, no-shows
- Peak hour analysis - optimize your service
- Export data to CSV / PDF
Customer service
in 24+ languages
Problem: A foreign customer calls - your receptionist doesn't speak their language. The customer gives up, you lose revenue.
Solution: HeyPanda automatically detects the caller's language and switches in real-time. Perfect Polish, English, German, Ukrainian and 20+ more.
- Automatic caller language detection
- Mid-conversation switching - no delays
- Perfect local language as default
- English, German, Ukrainian, Russian, French...
- Perfect for tourism, hotels and high-traffic cities
Intelligent escalation
when the situation demands it
Problem: A customer has an urgent issue, unusual question, or simply wants to talk to a human - and the system blocks them.
Solution: HeyPanda recognizes situations requiring human intervention and immediately transfers the call, requests a callback, or sends an SMS to your team.
- Live transfer to designated staff member
- Callback request with full context
- SMS / email to team with transcription and data
- Smart escalation rules (keywords, tone, topic)
- Configurable scenarios per hour / day / branch
HeyPanda answers the call
AI conducts a natural conversation
Intent and context analysis
AI evaluates if human intervention is needed
Transfer to staff member
Live transfer with full conversation context
SMS / Email to team
Message with transcription, data and priority
What does HeyPanda do for your business?
Complete phone service - from the first ring to a confirmed appointment.
Answers 100% of calls
No call goes unanswered - 24/7, weekends, holidays.
Books appointments
Books, reschedules and cancels appointments in your calendar automatically.
Answers questions
Hours, prices, services, location - HeyPanda knows the answers.
Sends SMS messages
Confirmations, reminders, follow-ups - automatically after each call.
Escalates to humans
Urgent matters reach the right person immediately.
Reports & analyzes
Transcriptions, statistics, trends - all in one dashboard.
Speaks multiple languages
Automatically detects and switches caller language.
Integrates with your tools
Calendar, CRM, booking systems - no coding.
Ready to see HeyPanda
in action?
Book a free demo and see how each feature works live - with your own scenarios.